PRIVACY POLICY

This Privacy Policy explains how Softwood Design Studio (“we,” “us,” or “our”) collects, uses, stores, and protects personal information obtained through this website. By accessing or using this website, you agree to the practices described in this policy.

This Privacy Policy applies only to information collected through this website and related online communications operated by Softwood Design Studio. It does not apply to information collected offline or through third-party platforms not directly managed by us.

Information We Collect

We collect personal information in two ways: information you provide directly and information collected automatically when you use the website.

When you interact with the website, you may voluntarily provide personal information by submitting a contact form, making an enquiry, subscribing to our newsletter, or communicating with us by email or other electronic means. The information you provide may include your name, email address, phone number, and any details you choose to include in your message. You are responsible for ensuring that the information you provide is accurate and up to date.

When you visit the website, certain information is collected automatically through standard website technologies. This may include your IP address, general geographic location, browser type, device type, operating system, pages viewed, time spent on the site, referring URLs, and interaction data. This information is used to operate the website, maintain security, monitor performance, and improve user experience.

How We Use Information

We use the information collected to respond to enquiries, communicate with you, provide information about our services, send newsletters to subscribers who have opted in, operate and maintain the website, improve our services, and comply with legal or regulatory obligations. We do not sell personal information.

Communications and Consent

By submitting your information through this website, you consent to receive communications related to your enquiry or subscription. If you subscribe to our newsletter, you will receive email communications containing interior design inspiration, practical ideas, and project updates from Softwood Design Studio. You may unsubscribe at any time using the link provided in our emails or by contacting us directly. Transactional or administrative communications related to an enquiry may continue where necessary.

Cookies and Tracking Technologies

This website may use cookies or similar technologies to support website functionality and understand how visitors use the site. You may choose to disable cookies through your browser settings. Please note that doing so may affect certain features or functionality of the website.

Third-Party Services and Links

We may use trusted third-party service providers to support website operations such as analytics, email delivery, or technical services. These providers are permitted to access personal information only as necessary to perform their services and are required to protect that information. Our website may also contain links to third-party websites. We are not responsible for the content, security, or privacy practices of those websites, and you should review their privacy policies before providing any personal information.

Data Storage and Security

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Children’s Privacy

This website is not intended for children under the age of thirteen. We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child under thirteen, we will take steps to delete such information.

Your Rights

Depending on your location, you may have rights regarding your personal information, including the right to request access, correction, or deletion. Requests relating to personal data may be submitted using the contact information below. We may need to verify your identity before responding.

International Visitors

If you access this website from outside Singapore, your information may be transferred to and processed in jurisdictions with different data protection laws. By using this website, you consent to such processing.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in practices, legal requirements, or business operations. Any updates will be posted on this page with a revised effective date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at: [email protected]